Privacy Policy

The data controller is INFRA SOLUTION, SASU registered with the Paris Trade and Companies Register under number 942 225 871, with its registered office at 66 Avenue des Champs-Élysées, 75008 Paris, France.

For any question regarding the processing of your personal data, you can contact us at privacy@infrasolution.com.

We collect personal data in the following situations:

• Contact form: name, company, email, phone number, and any information you choose to include in your message.
• Browsing data: IP address, browser type, pages visited and visit duration, collected through cookies and analytics tools.
• Business interactions: information shared when discussing or executing a deployment, maintenance or activation project.

• Responding to quote requests and contact messages (legitimate interest, pre-contractual measures).
• Managing client and prospect relationships (contract performance, legitimate interest).
• Improving website performance and user experience (consent for non-essential analytics).
• Complying with our legal and accounting obligations (legal obligation).

• Contact and prospect data: up to 3 years after the last interaction.
• Client contractual data: for the duration of the contract and up to 10 years for accounting and legal obligations.
• Analytics data: maximum 13 months as recommended by the CNIL.

Your data is processed by authorized staff of INFRA SOLUTION. It may also be shared with technical service providers (hosting, analytics, CRM, email) acting as data processors under written agreements ensuring an equivalent level of protection. Data is stored within the European Union whenever possible.

INFRA SOLUTION implements technical and organizational measures to ensure the security, integrity and confidentiality of your data, including encrypted connections (HTTPS), strict access controls, and regular review of our information security practices.

You have the following rights regarding your personal data:

• Right of access — obtain confirmation and a copy of the data we hold about you.
• Right of rectification — request correction of inaccurate or incomplete data.
• Right of erasure — request deletion of your data within the limits set by law.
• Right of opposition — object to the processing of your data on legitimate grounds.
• Right to restriction — limit the processing of your data in certain situations.
• Right to portability — receive your data in a structured, machine-readable format.
• Right to withdraw consent at any time, where processing is based on consent.
• Right to lodge a complaint with the French data protection authority (CNIL — www.cnil.fr).

To exercise your rights, please write to privacy@infrasolution.com or by post to: INFRA SOLUTION — Data Privacy, 66 Avenue des Champs-Élysées, 75008 Paris, France. Proof of identity may be requested. We respond within one month of receiving your request.